DELEGATION

Delegation is the act of assigning or entrusting work or duties to employees or others. Fear, insecurity, lack of knowledge and skill in the area of delegation is one of the major causes of work overload and bad time management. One of the key skills in management is the ability to delegate effectively.

Delegation is the act of assigning or entrusting work or duties to employees or others. Fear, insecurity, lack of knowledge and skill in the area of delegation is one of the major causes of work overload and bad time management. One of the key skills in management is the ability to delegate effectively.

 

"Mr Workaholic who refuses to delegate."

Good delegators are confident, trusting and very secure, knowing that the more effective they are in delegating the more profitable the return. Almost everyone working in your organisation whether voluntary or salaried is a delegate.

Decide

Educate and Train

Listen and Communicate

Encourage and Support

Governing Values

Authority and Accountability

Thank and Reward

Evaluate

Decide

When effective managers come into office and make an appointment, they must first decide upon all the areas they are accountable for. They then decide what areas are to be delegated and who will be the most capable individuals to undertake the responsibilities. Areas that need the manager's personal attention would not be delegated.

Educate and Train

Once the effective manager is satisfied that the chosen individual is willing and able to do the job, s/he will then educate the person on the task at hand. All effective managers are aware that failing to properly educate could lead to disaster. Educating an individual involves clear, specific, direct and concise instructions. If training is required, the manager or the person will see to it that identified training needs are met.

Listen and Communicate

After deciding and educating the individual effectively, the effective manager will then ensure that this decision is communicated to everyone. An effective manager will always listen to the views and concerns of others before and after an appointment is made.

Encourage and Support

From time to time the effective manager will privately and publicly encourage and show support to those appointed. This action helps to inspire the individuals to continue their chosen course and imparts courage, builds confidence and fosters boldness. A little encouragement can go a long way.

Governing Values

The effective manager will ensure that the decisions and actions of the appointed delegate falls in line with the governing values of his/her organisation. A governing value is something that is of such great worth that it must not be violated. Nature also has governing values such as aerodynamics and the law of gravity. Go to the top of any building, disobey the law of aerodynamics and gravity and see what happens! To violate these laws or even the governing values of the organisation is to pay the ultimate price.

Authority and Accountability

When the effective manager delegates s/he delegates the authority and the responsibility but retains accountability. The delegate has the right or power to act, command, enforce or determine on behalf of the delegator. If anything goes wrong, the delegator, in this case the manager, will always be accountable because it was his/her decision to delegate. In other words, the buck stops with the manager or the person who is accountable.

Thank and Reward

The seed a person sows shall be their reward. All effective managers thank and reward their delegates in some or all the following ways:

Growth:   Personal development

Responsibility:   Authority & accountability

Advancement: Promotion

Status: Position or rank

Power: Control

Salary:   Money

When people are rewarded with growth, responsibility, advancement, status, power or salary, they are more motivated to unleash their unlimited potential. Salary is a great motivator, but it is not always at the top of the list.

Evaluate

The effective manager will not just appoint a responsible individual and leave such one to get on with the job but will do a formal and or informal evaluation from time to time. Failing to evaluate could result in disaster. A satisfying element of the manager's role is knowing that others can do the job as well as s/he can and in some cases even better! Delegate or "stagnate", to you and your organisation's detriment!

 

"Delegate or stagnate."

Remember this very important point, you are the manager of your home or section of work to which you are accountable.

Errol A Williams©

About The Author

Errol A Williams

I am an International Management Trainer with over 36 years’ experience. I have trained thousands of directors, managers, leaders, supervisors, and unemployed people. My passion is to coach one million students to unleash their unlimited potential through personal growth. I was co-founder and Executive Chairman for one of Europe’s largest multi-million pound community complexes, launched by HRH the Prince of Wales in 1988. For over 25 years I have visited, counselled, and ran training courses for UK prisoners. Currently I am a Senior Pastor and Regional Overseer who sits on the National Executive Board for the Church of God of Prophecy UK Trust. I have taught Systematic Theology for over ten years. I am married and have six children and six grandchildren. I am the author of “Pursuing Excellence”, “The Temptation Trap”, “Sowing For A Blessing”, “TIPS For Dealing With Difficult Conversations” and “Building A Dream”. During the 2010 general election I stood as a Parliamentary Candidate. I am a professional photographer, graphics designer, virtual services provider, and web developer. My hobbies include chess, squash, backgammon, and domino. errol@errolwilliams.org (My Profile)

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